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| Organizational Planning & Development, and Mediation/Facilitation.Organizational Planning & DevelopmentOrganization Development is a company-wide effort to increase an enterprise's effectiveness and viability by adopting best practices and approaches to strategic planning, organization design, leadership development, change management, performance management, coaching, diversity, and work/life balance. Quite often, organizations create a vision of what they want to accomplish in the future; more often than not, it isn’t clear-cut. They enunciate a mission which is heard by the employees but only in general terms; few connect it to the ultimate strategies. "The Effective Organization: the most brilliant strategy in the world won’t do any good if you can’t deliver on it." An Organizational Development program helps management ensures the right numbers of people with the right skills are available at the right time, in the right job, in order to help organization’s achieve their objectives. When business conditions were stable and certain this was easier to implement, but times have changed so managing the ambiguity requires flexible planning and options. We help define choices and timelines for companies and its people, which drive productivity and profitability. When employees feel empowered, the result is a winning and successful company. We assist in facilitating that success. We create an Organizational Roadmap to manage business changes by implementing an operational review or similar process to tease out information that will frame focused strategy. Examples of some areas we investigate include:
Mediation and FacilitationA Facilitator greases the wheels to work with the team to tease out the answers and arrive at a direction that creates the plan and the roadmap. The Mediator deals with issues that appear to be irreconcilable so that all parties have an ability to be heard then create a win-win solution. Mediation is a process in which a third-party neutral assists in resolving a dispute between two or more parties. It is a non-adversarial approach to conflict resolution. The role of the mediator is to assist communication between the parties, support them in focusing on the real issues of the dispute, and generate options that meet the interests or needs of all relevant parties in an effort to resolve the conflict.
Unlike arbitration, where the intermediary listens to the arguments of both sides and makes a decision for the disputants, a mediator helps the parties to develop solutions. Although mediators sometimes provide ideas, suggestions, or even formal proposals for settlement, the mediator is primarily a "process person," helping the parties define the agenda, identify and reframe the issues, communicate more effectively, find areas of common ground, negotiate fairly, and hopefully, reach an agreement. FacilitationUnclear objectives, lack of team communication and ineffective meetings are among the top time wasters that make employees feel unproductive for as much as a third of their work week. Facilitation is the process of enabling groups to work cooperatively and effectively. In particular, facilitation is important in circumstances where people of diverse backgrounds, interests and capabilities need to work together. Tim Pervin is a member of the ADR Institute of Canada, Inc. and offers Mediation Services in the following areas:
Facilitation services are provided to efficiently manage the search for the strategies that help a company outwit competitors and are an integral part of building the Organizational Development Roadmap |
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